Details Homeowners Like…
The Written Warranty
Our 10-Year Insured Builder’s Limited Warranty document provides detailed quality standards, with specific tolerances for homes built and enrolled in our program. While most builders will promote their quality, we go one step further and put our promises in writing with an insurance-backed warranty. Our warranty document identifies what is covered and for how long, in clear, concise and easy- to-understand language.
While 60% of new homes in America do not come with an insured warranty, you are receiving a comprehensive, written warranty to increase your new home confidence. Our warranty is directly insured by Steadfast Insurance, a member of Zurich North America Group. The strength, size and quality standards of Zurich continues to reflect our level of professionalism and concern for our homeowners.
Your 10-Year Insured Warranty will remain in place, regardless of how many times the home is sold. This provides you with a valuable resale tool that sets you apart from competition in the current real estate market.
There is no deductible due when you, the homeowner, place a claim. Valid claims will be handled and repaired at no cost to you.
We have trained customer service and claims teams, in addition to our impartial, 3rd party representatives. Our best-in-class service representatives settle complaints and mediate disputes, resolving over 90% of homeowner complaints without litigation