Warranty Information

The PWSC 10-Year Insured Builder’s Warranty

As a member of the West Point Gardens family, we provide our homeowners with a comprehensive 10-year Builder’s Limited Warranty on every newly-built home. Our written and insured warranty is administered by Professional Warranty Service Corporate (PWSC), America’s largest new home warranty company, backed by one of the industry-leading, highly-rated insurance providers, Steadfast Insurance, a member of the Zurich North America Group. As our customer, not only do you have a quality home, but your home is protected for years to come!

1st YEAR SERVICE COVERAGE Workmanship and Material
2nd YEAR SERVICE COVERAGE Major systems “inside the wall” coverage for two (2) years after the “Closing”
Years 3-10 STRUCTURAL COVERAGE For years 3-10 your home’s Structural Elements are warranted as determined by the Construction/Warranty Standards.

DETAILS HOMEOWNERS LIKE…

THE WRITTEN WARRANTY

Our 10-Year Insured Builder’s Limited Warranty document provides detailed quality standards, with specific tolerances for homes built and enrolled in our program. While most builders will promote their quality, we go one step further and put our promises in writing with an insurance-backed warranty. Our warranty document identifies what is covered and for how long, in clear, concise and easy- to-understand language.

INSURANCE STRENGTH

While 60% of new homes in America do not come with an insured warranty, you are receiving a comprehensive, written warranty to increase your new home confidence. Our warranty is directly insured by Steadfast Insurance, a member of Zurich North America Group. The strength, size and quality standards of Zurich continues to reflect our level of professionalism and concern for our homeowners.

TRANSFERABILITY

Your 10-Year Insured Warranty will remain in place, regardless of how many times the home is sold. This provides you with a valuable resale tool that sets you apart from competition in the current real estate market.

NO DEDUCTIBLES

There is no deductible due when you, the homeowner, place a claim. Valid claims will be handled and repaired at no cost to you.

ARBITRATION

We have trained customer service and claims teams, in addition to our impartial, 3rd party representatives. Our best-in-class service representatives settle complaints and mediate disputes, resolving over 90% of homeowner complaints without litigation

Feel secure and confident in your new home!

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